World Journal of Pharmaceutical
and Medical Research

( An ISO 9001:2015 Certified International Journal )

An International Peer Reviewed Journal for Pharmaceutical and Medical Research and Technology
An Official Publication of Society for Advance Healthcare Research (Reg. No. : 01/01/01/31674/16)
ISSN (O) : 2455-3301
ISSN (P) : 3051-2557
IMPACT FACTOR: 7.533

ICV : 78.6

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Abstract

ASSESSMENT OF MEDICATION DISPENSING ERRORS AND THEIR CONTRIBUTING FACTORS IN COMMUNITY PHARMACY PRACTICE SETTINGS ACROSS CUDDALORE, TAMIL NADU

Yasir Ahamed H.*, Aravind K., Deepika H., Eshak Basha D.

ABSTRACT

Background: Medication dispensing errors are a significant patient safety concern in community pharmacy practice. Aim: To assess medication dispensing errors and their contributing factors among community pharmacists in Cuddalore, Tamil Nadu. Methods: A prospective cross-sectional study was conducted among 108 registered community pharmacists using a validated structured questionnaire distributed through direct survey and Google Forms. Data were analyzed using descriptive and inferential statistics, including chi-square test and one-sample t-test in MS Excel, with p < 0.05 considered statistically significant. Results: Among the participants, 59.43% were aware of medication dispensing errors, while 53.77% identified look-alike/sound-alike drugs as high-risk medications. Most pharmacists agreed that preventive measures and error reporting improve pharmacy practice. Major contributing factors included lack of double-checking systems, similar drug names, and frequent interruptions during dispensing. Conclusion: Community pharmacists demonstrated moderate to good knowledge and positive attitudes toward medication dispensing errors. Strengthening double-checking systems, medication safety training and workflow management may help reduce dispensing errors and improve patient safety.

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