Abstract

Sudeshna Chatterjee*, Krishnangshu Ray and Arcojit Ghosh

ABSTRACT

Satisfied Health professional is an asset to any resource-limited and high-burden disease setting institution in terms of efficiency, productivity and quality health care. Assessment of job satisfaction by validated and qualitative measures could ascertain the multi-faceted factors influencing it. A structured Questionnaire study was conducted upon a cross section of nursing personnel (n=200) serving two tertiary care teaching institutions of Kolkata under the governance of both public and private sectors respectively. Multiple demographic features were independent variables whereas three critical areas of Satisfaction Index (S.I.) were outcome variables. All nursing participants were interviewed by using 15 item Likert response-based and modified job satisfaction scale. In the private sector the S.I. scores remained higher in areas like availability of technical supports (P < 0.0003) and environmental ambiance (P < 0.0001) whereas the job security scores remained unaltered in both the sectors. However, total S.I. scores remained higher (P < 0.0006) in private sector. The study concludes that an user-friendly questionnaire survey could identify the intrinsic and extrinsic factors affecting the job satisfaction among the nursing personnel employed in both sectors. Necessary intervention measures might bridge the gaps so as to enhance the quality and growth of nursing care services in hospitals.