Abstract

Yakubu Lawali*, Fatima Muhammad, Zulkiflu Musa A., Aliyu Sokoto Sabo, Abdulrahman S. Maru

ABSTRACT

Childbirth is a crucial experience in women?s life as it has a substantial psychological, emotional, and physical impact. Assessment of satisfaction with maternity services is essential and helps in future utilization of the services. The objective of the present investigation was to determine the maternal satisfaction towards delivery services at Usmanu Danfodiyo University Teaching Hospital Sokoto. A cross-sectional descriptive study was used. The study was conducted on a sample of 158 postnatal women at UDUTH. The study participants were selected using convenient method of sampling and the data was collected using self-administrated questionnaires. Most of the respondents are within the age range of 30-39 71(49.3%) and most of which are Hausas by tribe 57(39.6%). The finding of the study shows that majority of the women were satisfied with the structure/health facility related factors affecting mothers satisfaction with delivery services at UDUTH Sokoto except for the condition of toilets and showers in the delivery room. In conclusion there is a high level of maternal satisfaction with delivery services in UDUTH Sokoto. The study recommended that, condition of toilets and shower rooms in the delivery room and postnatal ward should be addressed to ensure the satisfaction of maternity clients. Government should make infrastructural improvements to overcome shortages of water and electricity, toilet and shower supplies.